Tag: nanny interview

Spotlight on: interview no-nos

If you’re in the nanny interviewing nannies process as well as the questions you need to ask you should also familiarize yourself with the questions that you can’t ask. Nannies are also protected from discrimination by Equal Opportunities legislation and a good general rule of thumb is that if you wouldn’t expect to be asked about it at interview then you shouldn’t be asking your nanny either. Age, race, gender, sexual orientation and disability are all areas where you need to tread very carefully.

Common pitfalls are asking whether your nanny is married, whether they have or are planning to have children, whether they have any health problems and their nationality. To find out more check out our blog post “Questions not to ask at interview”.

The psychology of hiring a nanny

Hiring a nanny is a risky business. You’re working from CVs with a variety of qualifications and employment histories, and a three line personal statement which is telling you what you want to hear. Not only that but you’re choosing someone to take your place, in a high-pressure, unsupervised role with unrestricted access to your children. Mitigating risk, a natural human tendency, is going to play a big part in your decision making when choosing a nanny.

To do this you may place arbitrary limits – you want your nanny to be confident handling an emergency so you insist they have a first aid certificate (sensible), you want to know they are a reasonable and law abiding person so you ask for a DBS check (also sensible). You may have preconceived notions about certain academic backgrounds or hobbies, which again is you trying to reduce risk by avoiding the unknown. You may be put off by an unprofessional email address, or an overly-familiar voicemail message, because it calls that person’s judgement into question.

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6 scenario based interview questions to ask at a nanny interview, and the responses you should be getting

 

Scenarios are a great way to test out how quickly your potential nanny can think on her feet and see what her natural reactions to everyday situations are. A lot of the questions you ask in an interview lead a nanny to respond in a certain way. Any clues that she’s gained about your childcare style will help her answer them, but she doesn’t need to have additional information because it’s all about how she would react.

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Second interviews, trials and settling in sessions – to pay or not to pay

First interviews are very rarely paid in the nanny industry. The exception would be paying expenses or a weekend long interview, which doubles up as a trial.

Some parents will offer to pay for the time taken for a second interview. Whether you do or not is your choice, but if you didn’t give your children the chance to meet your nanny at a first interview then she’s probably expecting to come back for a second interview, and many nannies won’t accept a job where they’ve not met the children first. Shortlisting candidates is fairly standard, especially in a competitive market, and second interviews are sufficiently common that they count as part of the normal recruitment process. A second interview should remain fairly short, although you might ask your nanny to play with your children or join in the evening routine.

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How to succeed at a Skype nanny interview

Skype nanny interviews can be even more nerve-wracking than normal interviews for nanny jobs. On top of all the worries about what questions you’ll be asked and whether you’ll have spinach between your teeth you start to worry about the technology failing and how you’re going to judge a family when you can’t meet them. Luckily there are some simple things you can do to make sure you stand out as the best nanny over Skype.

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Questions Nannies Should Ask Parents

Interviews can always be daunting! When nannies are preparing for an interview, the first thing they do is practise their answers. By now, they will be used to the crucial questions they will be asked. E.g.  “Why did you choose nannying as a career?” Or “What are your views on childcare.”

What nannies also need to consider is what they’re going to ask when the parent asks that on-the-spot question “Do you have any questions?” Of course a polite answer is to say that they have been very thorough and given all the details you need. Remember that this is a two way process… this is much about the nanny as it is about the family.

A good nanny interview tip would be to show interest in the position & ask well thought-out questions, it will give the opportunity to find out more about the family & their expectations….

Nannies Inc., a premium London nanny agency, recently placed an Ofsted registered, qualified nanny and the mother commented on not only was she polite and gave a good impression, but she was prepared. I asked the nanny to share some tips on how she prepared and she said she took a list of questions with her.
Some of these included:

  • Ask about the family’ routine – what they like doing, their interests, what activities the children enjoy, how they want the day to be structured.

 

  • Ask about expected duties e.g. babysitting, housework etc. This will give the nanny the opportunity to know what is expected of them and whether this is in line with their expectations.

 

  • What method of disciplining do the parents use?

 

  • Are there any house rules the nanny needs to know of – e.g. special diets, religious beliefs, no shoes etc.

 

  • Don’t be afraid to ask about working hours, holiday and the dreaded question about salary. There is no point in being shy about these things, it is best to be upfront.

 

  • Ask to see the home, look at the playroom or especially if the nanny is live-in, ask to see the accommodation & what is provided.

 

The nanny said that she also closed the interview by showing she was interested and asked when the decision would be made and expressed her interest. She also recommended following up with a text or emailing a few hours later to thank the parents for their time.

Now, with these interview tips in mind, it’s time for you to go get that dream job! Good luck!

 

This guest post was written for http://www.nannyjob.co.uk by a Recruitment Consultant at Nannies Incorporated. To find out more about or to view their nanny positions, visit their website here.

 

Creating a portfolio

More and more nannies are taking a portfolio with them to interviews, to present their qualifications and other paperwork and demonstrate their style of childcare to prospective employers. A good portfolio is well-organised, neat and relevant. A battered file stuffed with tatty pieces of paper won’t impress anyone – in fact it will probably do more harm than good – so you need to pay attention to what you choose and where you put it.

 

First impressions really count. Whether it’s a funky scrapbook or a sleek leather wallet the outside of your portfolio sets up expectations for what parents will find inside. You should present a coherent and authentic image, so if you are a creative person show that your personality carries over to your work with children. Everyone can put things in a folder, making yours different, even if it’s choosing blue leather rather than black, will make you memorable.

 

Parents will expect to see your qualifications ordered logically. You can order them chronologically or by area (general childcare, maternity specific, Montessori etc). You don’t need to present all of your First Aid certificates, just the most recent will do. It can really help parents to create a quick overview of what your course involved and what you learnt alongside the certificate. Many certificates don’t give any more information than the date and title of the course so giving additional detail will help prospective employers see how the study you have done makes you a better nanny.

 

Some nannies like to include sample menu plans or weekly activities for different ages. These can help parents see what they can expect if they employ you, especially for first time employers who may not really know what a nanny does on a day to day basis. By including a typical menu you can demonstrate your cooking skills and your understanding of nutrition. If you like to present food in new and interesting way then jazz up your menu with some photos (and if you don’t have any ideas hop over to our pinterest board to see what we like in the kitchen). Showing what you might do in a typical week also shows your understanding of appropriate activities for various ages and stages, and gives parents an idea of whether you’re a nanny who likes to get out and about to classes and on playdates, or one who likes crafting, or one who’s at the beach or in the forest in all weathers. Throughout your portfolio you can include photos of activities you’ve done with past charges to bring your experience to life. Do get permission from your previous employers before including them though!

 

Last, but certainly not least, you should include copies of all your references and testimonials. It’s unlikely that a future employer will want to contact a temp job you did 10 years ago but you probably got a glowing reference and you should be proud of it.

 

What else would you include in a portfolio? Let us know!

 

 

Pitching a nanny salary

Pitching a nanny salary can be difficult. No two nanny jobs are the same, ever family has different requirements and expectations, and even jobs with many variables in common might be advertised with very different salaries. There are four main things which affect a salary: location, the nanny’s profile, the demands of the job and perks.

To get an idea of salaries in you local area look at jobs which are being advertised. The nannyjob.co.uk search feature will enable you to do this and includes jobs through agencies which can offer a good guide to what nannies are really looking for and what nanny agents feel is a reasonable salary for the nannies they place.

Just as every job is different every nanny is different. There are all kinds of nannies from those with no qualifications to those with relevant postgraduate degrees, those with no experience of nannying or even any childcare to those with many decades. Take into account the kind of nanny you want. Experience and qualifications come with a price tag, and an experienced nanny who feels undervalued won’t hesitate to look around for a better deal. Equally an inexperienced or unqualified nanny might be cheaper but will need more guidance and management from you and the time you need to invest may outweigh the additional cost of a more experienced nanny.

Think objectively about the demands of the job. Do you need to sweeten the deal? Long hours or a very heavy workload may need a higher salary to attract candidates. Travel might seem an attractive prospect but in reality it’s very disruptive for a live out nanny as they are still paying rent and bills. Even a live in nanny may have a gym membership she can’t use or have to cancel meeting up with friends. Although a nanny is paid on a per family basis, a job with 6 children will be less attractive than a job with 2 so you may need to offer more money to make it worth their while.

A nanny share represents increased work for the nanny, not necessarily because of the extra child (although dealing with children close in age can be more challenging than a sibling group) but because they then have 2 sets of parents to communicate with and please. Scheduling holiday becomes more complicated and there’s a risk that they may lose their job if the share falls apart. To reflect all this nanny share salaries are usually around 25% higher (gross) than a single family – still a cost saver for you!

Part time jobs tend to get more per hour gross – a nanny with multiple employers may end up being on a BR tax code since real-time reporting was introduced (which is why you should never agree net) so to keep their take home pay in line consider paying a little more. It’s also harder for a before and after school nanny to get a job during school hours, or an afternoon nanny to fill their mornings, so again consider paying a little more than a full time position would per hour so they can survive.

Job longevity is a definite perk. If your job is a relatively temporary one or your children are close to school age again you might need to offer a little more to compensate for the lack of stability, unless you can guarantee the job with the same pay but reduced hours in the future.

One of the most common perks is allowing a nanny to bring their own child(ren) to work with them. There are lots of different opinions on pitching a salary for a nanny with own child (NWOC). Some will say you’re paying for the experience and competence of the nanny and that stays the same even if she brings her child along. Others saying a 20-30% reduction is pay is appropriate because your children are no longer getting undivided attention, you cannot enter into a share to reduce your costs, you have increased wear and tear on your house and your nanny may be less flexible with hours. Remember you cannot pay less than minimum wage!

Finally the most important thing is what you can afford. There’s no point advertising £15/hour if you can’t afford it. It’s best to advertise a narrow range and keep some in reserve. We suggest aiming to keep round £1/hour to negotiate with comfortably. Although it may not feel a lot on an hourly basis you don’t need to go up in increments of £1/hour when negotiating – for most nanny jobs that’s £50/week, or £2.5k/year, so you can add £10 to the weekly pay even if it only works out to 20p/hour. This will allow you to offer an exceptional candidate that little bit extra at interview, or plan a pay rise in the future.

Dressing to impress

Sometimes office workers have it easy. Dressing for an interview is a matter of which suit to wear. Dressing for a nanny interview is a whole different ball game. What you wear says a lot about your personality, and personality is one of the thing you’re being assessed on when you to meet the parents of your (hopefully) future charges.

There are some simple rules:

– keep it modest: limit the amount of leg and cleavage on show and don’t wear a skin tight catsuit
– keep it practical: no heels you can’t run in
– keep it natural: go for fresh-faced and leave the false eyelashes at home

Colour psychology

When we first heard of this it seemed a bit ‘woo’. Does what colour you wear really affect how people see you? Psychology says yes. You can encourage certain feelings by wearing an associated colour. Blue encourages people to trust you, as does white, but orange, brown and red are not seen as trustworthy colours. Blue is also associate with high quality, as is black, and green encourages people to spend money.

To jeans or not to jeans?

Some people don’t like jeans at interview, even if you’re going to be wearing them every day to work. Others say that smart jeans (so no holes!) are fine. If you’re going for a high profile job, or an interview with a formal family, it might be best to avoid them and opt for black trousers instead.

I have an interview straight from work. Help!

Sometimes future employers just have to take you as you come. It’s worth telling them that you’ll be coming directly from your day job so they won’t be too shocked if you’re a little dishevelled or have a stain on your knee. Pack a spare top in case your current charges decide to sabotage you by flinging tomato sauce down your front and remember that at least your interviewers will be seeing how you’ll be turning up to work with them.

Above all be yourself, and good luck!

Getting your first nanny job

Landing that first, important nanny job takes more than a love of children. Whether you’ve already worked or trained in childcare or not, you’re going to be competing with experienced nannies so you need to present yourself as professionally as possible. Here are 5 tips to get you started:

 

Find out parents’ expectations…and meet them

Most parents want a nanny to have at least a DBS check and a paediatric First Aid certificate. A lot also want to see some kind of basic training which will allow their nanny to register with OFSTED so they can be paid with childcarer vouchers or under the new tax-free childcare scheme. Parents in your area might also want a nanny to have a driving license, especially if you’re outside a major town. If you see that parents are wanting a qualification and you don’t have one then think about putting your nannying plans on hold and going to college or taking on an apprenticeship in a nursery.

Get experience

It sounds obvious but all experience with children outside caring for your own/family’s/friends’ children helps, whether it’s helping at Brownies, swimming club or babysitting for your neighbour. Experience means references, and it also gives you lots of material to draw on at interview.

Talk to agencies

Nanny agencies may not be able to place you right away if you’ve never had a nanny job before but there’s always a chance they’ll get a mother’s help job or weekend shared charge role in and think of you. They’ll also be a valuable contact and may be able to give you some more specific pointers on how to get started.

Consider compromising

A highly paid, full time, standard hours, sole charge job with separate accommodation is unlikely to fall into your lap. Most first jobs involve compromising somewhere, but do it well and you’re in a great position to move on after a year or so. Work out what you’re happy to accept in terms of pay, hours, parental involvement and accommodation and you’re more likely to get your foot in the door.

Spread the word

Get your mum, your best friend, your college tutor, your barman and your driving instructor to help by asking round or mentioning that you’re interested in nannying or babysitting work. It’s even better if you know any nannies (and you can always ask to shadow them) because they’re well placed to hear of nannies who are leaving their jobs or families who might be on the hunt!

 

Above all stay positive and don’t give up – your persistence and perseverance will pay off. Good things come to those who wait!